Privacy Policy

Your privacy matters to us at INDIAN STORE.

Effective Date: January 1, 2026

INDIAN STORE ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, mobile application, website, and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information such as your name, phone number, email address, delivery address, and payment details.
  • Location Information to provide accurate deliveries, nearby offers, and taxi booking services.
  • Order and Transaction Information including groceries, food delivery, pharmacy purchases, parcel deliveries, and service bookings.
  • Device Information such as IP address, browser type, operating system, and app usage analytics.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process orders, payments, and deliveries
  • Offer customer support
  • Send updates, promotions, and service notifications
  • Improve app functionality and user experience
  • Prevent fraud and maintain platform security

3. Sharing of Information

We may share your information with delivery partners, merchants, drivers, payment providers, and trusted service providers strictly for operational purposes.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

5. Cookies & Tracking

Our website and app may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

6. User Rights

You may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request account deletion
  • Opt out of marketing communications

7. Third-Party Services

Some services on our platform may involve third-party providers, including payment gateways, map services, and analytics tools. Their privacy practices are governed by their own policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.

9. Contact Us

If you have questions regarding this Privacy Policy, please contact us through our support page or customer service channels.